Skin Shop
Kalme
Clarol
oregon skin care
hydrosil
lipq
in2mate
actimas
Skin Shop
Kalme
Clarol
oregon skin care
hydrosil
lipq
in2mate
actimas

General

  • Where is the company based?
    We are based in Romsey, in Hampshire which is between Winchester and Southampton.
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  • Can i use your products on children?

    All our products contain natural ingredients and all the ingredients have been passed as safe for use in cosmetics. We also try and make our formulations as skin friendly as possible with balanced pH and without irritants.

    However, childrens skin can be especially sensitive as it is much thinner than adult skin. We always recommend all our customers do a patch test before using any new product to be sure that they will not react against it. Please see the question and answer in this section of the site on patch testing.

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  • How old is the company?
    The company was founded ten years ago to supply natural products with plant based active ingredients to consumers who wanted a fresh range of products for skin problems.
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  • What is the company background?
    The company is scientific based, in that the formulations are created through a mixture of professional researchers looking for exciting new ingredients such as cardiospermum, Boswellia & Commiphora or liquorice and chemists who create the actual natural formulations. We wanted to make products which were suitable to be used on the skin of people who are prone to eczema and psoriasis without making them worse and which could be used daily as part of a good skin maintenance program.
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  • Can i buy your products at the chemist?
    You can purchase them on-line at skin shop and we will send them to you.

    Or you can go to your local pharmacy and ask him to open a trade account with us. We will be happy to supply them. They can then supply you.

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  • What is a patch test?

    We recommend all customers do a patch test before using any of our products. This is to ensure that if for any reason you are allergic to an ingredient we have used you will have the minimum reaction against it.

    You should find a small area of clear skin such as the inside of your wrist and apply a small amount of the cream or gel etc to it. Do not wash or wipe it off but leave it there for 24 hours. If you have had no reaction then you should be fine. If you feel any irritation, burning, or a rash appears then you should send the product back for a refund.

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  • Can i use your products when i pregnant?
    All our products are natural and without harmful chemicals. All the ingredients have been passed as being safe for use in cosmetics. However, we have never tested any of our products on pregnant women and so we cannot say categorically that it is fine, as there could be unforeseen effects unknown to us. Our advice is to ask your doctor if he feels it is safe to use. Sorry we can't be more definite but we believe in being extra cautious regarding pregnancy.
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